Key Accounts Manager

Richmond Hill, ON 

Full Time, Permanent

$96,000 per year

About Century Private School
Founded in 1994, Century Private School is dedicated in providing first-class education to embrace the vision of our students achieving excellence through their experience, offering a safe, pleasant, and nurturing environment for students from Montessori preschool (21/2 years) to high school (grade 12), followed by an enriched version of the Ontario Ministry of Education curriculum.  
 
Century Private School is housed in a historic landmark (circa 1922), rich in tradition and connections to the Town of Richmond Hill with updated facility boasts bright classrooms, small class sizes.
 
Century Private School is seeking to recruit a Key Accounts Manager who will be responsible for building up long-term and strategic partnerships with our key clients - the recruiting agencies and the partnering schools and educational institutions.
 
About the Position
This is a challenging full-time position that encourages you to utilize your complete set of skills and experience in sales and communications to nurture relationships to strategic planning and cross-functional leadership.
 
Responsibilities

• Develop and maintain solid relationship with key clients -recruiting agencies and partnering schools/educational institutions that bring in the most students for the school
• Identify and develop new key clients to increase the number of student enrolment
• Develop organizational policies and procedures in relation to management of key clients
• Manage the day-to-day activities of the sales team to implement the school’s overall recruitment strategy and achieve student enrollment target
• Negotiate and finalize contracts with key clients, review progress reports and milestones
• Address and resolve the complaints and concerns from key clients
• Act as the main point of contact between key clients and internal teams
• Develop solid understanding of key clients' needs and preference and provide support and solutions
• Assist to develop students’ recruitment strategies, goals, plans, and related policies and procedures
• Collaborate with marketing, recruitment, admissions, education, financial, and student service departments to ensure that key clients’ needs are met
• Train and manage the key clients team
• Prepare reports and regularly communicate the progress to the management
• Build and maintain relationships with all stakeholders

• Completion of a college program in business, marketing, sales or a related field
• Minimum 5 years of experience in key account management
• Strong track record of success within key account management, ideally within the private school/education industry
• Language of work: English
• Knowledge of a foreign language would be an asset
• Proficiency in Microsoft Office Suite
• Familiarity with CRM tools would be an asset
• Adaptable and collaborative working style
• Outstanding communication skills, both verbal and written
• Excellent negotiation and leadership skills
• Excellent customer service skills

Employment Term
Full-time permanent position, 35 hours /week, Monday to Friday

Compensation
Salary will be $96,000 per year subject to review annually.
Extra benefits: after 3-month probation, a dental and health insurance is available through Great West Life at 80% coverage with a range of other benefits.
 
Location for Work
Richmond Hill, Ontario